Frequently Asked Questions
Everything you need to know about bringing the five-star experience home.
What makes your bedding 'Hotel Quality'?
Our bedding is crafted using long-staple cotton and high thread counts typically reserved for luxury resorts, ensuring a crisp, durable, and breathable feel that improves with every wash.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day trial period on all linens and textiles. If you are not completely satisfied, you can return them for a full refund, provided they are in their original packaging.
How should I care for my luxury linens?
To maintain the integrity of the fibers, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach and fabric softeners.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm and Klarna.